What we do with your information

Last updated: 3 August 2026

Who we are

Restoration Enterprises Limited (“we”, “us”) is the data controller for the personal data described here. That means we decide what is collected and why, and we are responsible for looking after it.

• Registered in England and Wales, company number 17273847
• Registered office: 13 Bristowe Drive, Orsett, Grays, RM16 3DB, United Kingdom
• Email: sunday.restorationenterprises@gmail.com
• Telephone: +44 7464 939852

We have not appointed a Data Protection Officer; we are not required to. Questions about anything on this page go to the email address above.

What we collect

When you use the contact form

Your name, email address, telephone number if you give one, whether you are enquiring as an individual or on behalf of an employer, and whatever you write in the message box. Whichever route the enquiry takes (see “who else sees your data” below), it carries the technical information any message carries, such as your IP address. We keep none of it longer than we keep the enquiry itself.

When you become a coaching client

Contact and billing details, the agreement between us, and records of your sessions: the goals you set, the actions you agreed, notes taken during or shortly after a session, and any documents or worksheets you share with us.

Financial information you share during coaching

This is the part that matters most. To be any use to you we usually need to see the real numbers: income, outgoings, bank and credit card statements, balances, debts, arrears, benefits, savings, pension statements, and the circumstances behind them.

You choose how much of this to share. You can bring summaries rather than statements, redact account numbers, or keep documents on your own screen and simply talk us through them. Nothing obliges you to hand over a document. Coaching works best with honest numbers, but they do not have to live in our files to be discussed.

When you contact us by email or phone

The content of the correspondence and the contact details you used. We do not record telephone or video calls, and we do not record, transcribe or take an automated summary of a coaching session. If there were ever a reason to record one (a workshop you asked us to capture, for instance), we would ask you first, tell you what would happen to the recording, and take no for an answer.

Special category data

We do not set out to collect special category data: health, ethnic origin, religious belief, sexual orientation and the other categories given extra protection by UK GDPR. In practice, money conversations are rarely tidy. A client explaining why they fell behind may mention an illness, a bereavement, a disability, a marriage breakdown, an addiction or an immigration issue.

Where that happens we treat the information as sensitive whether or not it technically falls into a special category: we record only what is necessary for the coaching, we keep it out of anything shared with a third party, and we delete it on request. Where we do knowingly hold special category data we rely on your explicit consent, which you can withdraw at any time.

Why we are allowed to use it (lawful bases)

• Consent: for enquiries made through the contact form or by email. You asked us to get in touch; you can ask us to stop and to delete the enquiry at any point.
• Contract: for coaching clients. We cannot deliver the coaching you have engaged us for without holding your details and a record of the work.
• Legal obligation: accounting and tax records, and anything we are required by law to keep or disclose.
• Legitimate interests: running and securing the business, including keeping records of who we have spoken to, defending a legal claim, and preventing fraud or misuse of the site. We use this basis only where your rights and interests do not override it, and never for profiling or advertising.
• Explicit consent: for any special category data, as described above.

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.

Employer-commissioned coaching: what your employer sees

When an employer pays for coaching for its staff, the employer is our client for the contract. But the coaching relationship, and its confidentiality, belong to the individual.

Your employer receives:

• anonymised, aggregated reporting only: for example the number of sessions delivered, take-up rates, and broad themes across a programme;
• invoicing and scheduling information necessary to run the programme.

Your employer never receives:

• anything you say in a session, in any form attributable to you;
• your financial position, your debts, your goals or your session notes;
• a list of who booked and who did not, where the group is small enough for that to identify anyone.

Where a group is too small for aggregate reporting to be genuinely anonymous, we suppress the figures rather than publish something that could identify a person. In practice that means we do not report a breakdown covering fewer than 5 participants; we say the number has been suppressed and why.

The only exceptions are the limits on confidentiality described in our terms of engagement: a serious risk to life or safety, or a legal obligation to disclose.

Who else sees your data

We do not sell personal data, share it for advertising, or pass it to anyone for their own marketing. This is a small practice and the list of people who handle your data is deliberately short. Where a service provider processes data on our behalf, it does so on our written instructions and may use it for nothing else.

• This website: the site has no database, no login and no account of any kind, so nothing about you is stored here. It runs no analytics, no advertising pixels, no social media trackers and no third-party embeds; the fonts are served from our own domain. The only personal data our hosting provider handles is the technical information every web request carries, such as your IP address, held briefly in server logs to keep the site running and secure.
• The enquiry form: your enquiry reaches us in one of two ways. Unless a form provider is configured, pressing send opens your own email programme with the message written out and addressed to us, so the enquiry travels as an ordinary email and passes through no one else’s system on the way. If we do put a form provider in place, it will be named on this page, with where it holds data and for how long, before it goes live.
• Email: our correspondence, including enquiries, sits in our email account, which is hosted by Google. Google acts as a processor for the contents of that mailbox.
• Accounting and payments: no payment is taken through this website. Invoicing and bookkeeping involve billing details only, never session records. Where we use accounting software or a payment provider for that, it will be named here in the same way.
• Scheduling: no booking or calendar tool is embedded in this site. Appointments are arranged by email or telephone. If a scheduling tool is added later, it will appear here and in our cookie notice before it is switched on.

We may also disclose information where the law requires it, or where there is a serious risk of harm to you or someone else, as set out in our terms.

International transfers

Personal data is held in the United Kingdom or the European Economic Area. We make no transfer of personal data outside the UK or the EEA without an appropriate safeguard in place: either UK adequacy regulations covering the destination country, or the Information Commissioner’s International Data Transfer Agreement, or the Addendum to the EU Standard Contractual Clauses.

Where a provider stores or backs up data outside that area, we choose the UK or EEA option where one is offered, and we do not use a provider that cannot meet one of those safeguards. Any change is reflected on this page.

How long we keep it

We do not keep things indefinitely just in case. Each period below has a reason attached to it.

• Enquiries that do not become clients: 12 months. Long enough that we recognise you if you come back to us months later, short enough that an enquiry does not sit in a file forever. Ask us to delete it sooner and we will.
• Coaching client records: six years after the engagement ends. This matches the six-year limitation period for bringing a claim on a contract in England and Wales, so we can answer a question or defend a claim about work we did. It covers the agreement, session notes and the record of what was agreed.
• Financial documents you share during coaching: deleted as soon as the work they relate to is done. Statements, payslips and screenshots are the most sensitive thing you give us and the least useful to keep. They go once the session work is complete; what remains is our own note of what mattered, not your paperwork.
• Employer programme records: six years after the programme ends, for the same contractual reason. Reporting held beyond the programme is anonymised and aggregated, never individual session content.
• Accounting records: the current financial year plus the previous six. This is what company and tax law requires us to keep, so it is the one period we cannot shorten on request.

When a retention period ends we delete the data or anonymise it so it can no longer identify anyone.

How we protect it

Devices and accounts are protected by strong, unique passwords and two-factor authentication, and the devices themselves use full-disk encryption. Session records are kept in access-controlled storage rather than loose files, backups are encrypted, and we keep the amount of identifiable financial detail we retain to the minimum the work requires. This site is served over HTTPS and holds no client records at all. There is no database behind it to break into.

Only Clement Sunday Jegede has access to coaching records. No one else in or outside the practice does. If that ever changes (for example, an administrator or an associate coach), we will say so here, and anyone with access will be bound by the same confidentiality terms.

Cookies and tracking

This website sets no analytics, advertising or tracking cookies. We do not use Google Analytics, advertising pixels or social media trackers, and the fonts are self-hosted so your browser makes no request to a third party to render the page. That is why you have not been asked to accept a cookie banner. Full detail is in our cookie notice.

Your rights

Under UK GDPR you have the following rights over your personal data. They are free to exercise.

• Access: ask for a copy of the personal data we hold about you, and an explanation of what we do with it.
• Rectification: have inaccurate data corrected, or incomplete data completed.
• Erasure: ask us to delete your data. This applies in most situations, though we may need to keep accounting records the law requires us to hold.
• Restriction: ask us to pause using your data while an accuracy or objection question is resolved.
• Portability: receive the data you gave us in a structured, commonly used, machine-readable format, or have it sent to another organisation, where we hold it on the basis of consent or contract.
• Objection: object to processing we carry out on the basis of legitimate interests. If we cannot show compelling grounds to continue, we stop.
• Withdrawing consent: where we rely on your consent, withdraw it at any time. That does not affect anything done before you withdrew it.

To exercise any of these, email sunday.restorationenterprises@gmail.com or write to us at the registered office above. We will respond within one calendar month. If a request is unusually complex we may extend that by up to two further months and will tell you why. We may ask for enough information to be sure of your identity before we release anything. It protects you as much as us.

Complaining about how we handle your data

If you are unhappy with how we have handled your personal data, please tell us first so we can put it right. Email sunday.restorationenterprises@gmail.com and say that you are making a data protection complaint, so it is not mistaken for an ordinary enquiry.

From 19 June 2026, organisations are required to have a proper process for handling data protection complaints and to acknowledge one within 30 days. Ours is straightforward: we acknowledge your complaint in writing within 30 days (in practice far sooner), investigate it, and come back to you with what we found and what we are doing about it. If it is taking longer, we will tell you where it has got to rather than leave you wondering.

You do not have to come to us first, and nothing here takes away your right to complain directly to the Information Commissioner’s Office at any time.

• ico.org.uk/make-a-complaint
• Helpline: 0303 123 1113
• Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Changes to this notice

We update this notice when what we do with data changes: most likely when a form provider, a scheduling tool or accounting software comes into use, each of which would be named above before it went live. The date at the top always reflects the current version.